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Thursday, January 20, 2022

Receiving QuickBooks Error 6000 77? Here’s How to Fix it

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Developed by the Intuit software company, QuickBooks Desktop is basically an accounting program that has all the tools and features required for managing daily wealth management tasks. Even though QuickBooks Desktop works pretty fine most of the time, technical glitches can hinder its performance. Among the most common errors that users face is QuickBooks error 6000 77, which belongs to the category of 6XXX errors and gets triggered when connecting to the company file. A user might notice an error message stating, “We’re sorry. QuickBooks encountered a problem.” Through this post, we are going to talk about why QuickBooks error code 6000 77 occurs and how to rectify it.

Want to get over QuickBooks error 6000 77 without wasting your precious time on cumbersome troubleshooting solutions? If yes, please speak to our QuickBooks experts at 1-855-856-0042.

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What are the reasons due to which QuickBooks error code 6000 77 occurs?

Generally, QuickBooks error code 6000 77 gets triggered when there are some issues with the company file, such as data damage or corruption. Though there can be numerous other reasons behind it, such as:

  • The .ND and .TLG configuration files, which enable QuickBooks to open the company file, are damaged or corrupted.

How can you rectify QuickBooks error 6000 77?

Solution 1) Download QuickBooks Tool Hub and run the QuickBooks File Doctor tool

  • Close QuickBooks Desktop if it’s open.
  • Get the most recent release ( of QuickBooks Tool Hub.
  • Double-select the downloaded file titled QuickBooksToolHub.exe and act according to the on-screen instructions.
  • Give consent to the terms and conditions to finish installing QuickBooks Tool Hub.
  • Open QuickBooks Tool Hub and then click on the Company File Issues tab.
  • Select the Run QuickBooks File Doctor button.
  • Inside QuickBooks File Doctor, pick your company file from the drop-down list.

Note: In case your company file is not present there, click on the Browse and search button to locate it on the computer.

  • Select the Check your file option (central option only) and then hit the Continue button.
  • Enter your QuickBooks admin password and then hit the Next button.

Solution 2) Retitle the QuickBooks .ND and .TLG configuration files

  • Open Windows Explorer.
  • Double-click on the C: drive and then navigate to the path, “Users\Public\ Public Documents\Intuit\QuickBooks\Company Files.”
  • Search the files with the same title as your company file but with extensions .ND and .TLG.
  • Right-click on the file with the .ND extension and select the Rename option.
  • Add the text “.old” at the end of the filename.
  • Similarly, retitle the .TLG configuration file.
  • Open QuickBooks Desktop and try to access your company file.


If QuickBooks error 6000 77 persists even after going through the troubleshooting solutions mentioned above in the post, then QuickBooks Desktop might be unable to locate the company file. Therefore, our advice for you is to try to manually open the company file in QuickBooks Desktop. For additional troubleshooting help to rectify QuickBooks error code 6000 77, feel free to contact our QuickBooks support team at 1-855-856-0042.

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