With the assistance of features and tools that QuickBooks Desktop provides, thousands of companies from all over the world manage their financial activities. However, despite being an excellent accounting application, QuickBooks Desktop is not secure from technical errors and bugs. Among the most common errors comes QuickBooks error 6177, which falls under the category of 6XXX errors and usually gets triggered when users try to access their company files. An error message pops up on the computer screen stating, “We’re sorry, but QuickBooks can’t open your company file.” With this post, we aim to discuss with you the causes due to which QuickBooks error code 6177 arises and the troubleshooting solutions to get over them.
For instant troubleshooting help to rectify QuickBooks error 6177, feel free to contact our QuickBooks professionals at 1-855-856-0042.
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What are the reasons causing QuickBooks error code 6177?
QuickBooks error code 6177 usually occurs when the .ND configuration file, which assists QuickBooks in accessing the company file, gets damaged. Though, there can be several other causes behind it, such as:
- QuickBooks Database Server Manager is not working on the server computer.
What should you do to rectify QuickBooks error 677?
Solution 1) Delete the .ND configuration file
- Open the Windows Start menu.
- In the search bar, enter “Windows Explorer” and open Windows Explorer.
- Open the C: drive and then navigate to the location, “Users\Public\Public Documents\Intuit\QuickBooks\.”
- Find the file with the .ND extension and right-click on it.
- Select the Delete option.
Solution 2) Run QuickBooks Database Server Manager on your computer
- On your server computer, download the QuickBooks Database Server Manager and install it by following the on-screen instructions.
- Right-click the icon of QuickBooks Database Server Manager and then select the Open option.
- Pick the folder named QuickBooks, which contains your company files.
- Click on the Start Scan button to let the tool run.
- When the tool is finished scanning to locate the company file, click on the Close button.
- Open QuickBooks Desktop on your workstation and try to access your company files.
If you get QuickBooks error 6177, then your server QuickBooks might not have enough Windows permissions to share the company file over the network. Follow the below-mentioned steps to grant Windows access permissions to the folder containing your company files:
- Open the Windows Explorer.
- Look for the folder that contains your company files and right-click on it.
- Select the Properties option.
- Move to the Security tab and then click on the Edit button.
- From the list of services, select QBDataServiceUserXX.
- Checkmark the Full Control checkbox and then hit the Allow button.
- Click on the Apply button and then the OK button.
Even after implementing the aforementioned troubleshooting solutions, if QuickBooks error 6177 persists, then there might be some network connectivity issues due to which QuickBooks is failing to share the company file with workstations. Therefore, our advice for you is to run the QuickBooks File Doctor tool on the server computer. For furthermore troubleshooting help to resolve QuickBooks error code 6177, please contact our QuickBooks professionals at 1-855-856-0042.